Tattoo Booking & Deposit Policy
Health Considerations
Your medical history may affect your ability to get tattooed. Please take this into consideration before booking your tattoo and paying your deposit.
We cannot tattoo sunburned skin. If you arrive at your appointment with sunburn, we will need to reschedule your appointment to the artist’s next available date. The request for a new deposit is at the artist’s discretion.
Deposit Policy
Deposit Requirement
All appointments with your artist require a deposit when you are booking your appointment.
The deposit amount is 30% of the total tattoo cost.
Deposits for full-day appointments may be 30% per day.
If you decide to pay more as your deposit, your deposit still falls under this policy.
If you do not have a deposit in place, your appointment is NOT secure and could be given away.
Deposits can be paid online via Bank Transfer, or cash/card in store. Deposits are collected by InkSettle LLC on behalf of your artist.
Non-Refundable Policy
All deposits are non-refundable.
We do not provide refunds.
Our deposit policy is final and exceptions are not made.
Deposit Transfer Rules
All deposits are non-transferable. This means your deposit cannot be given to someone else to use as a deposit or for a new design.
Appointment Rescheduling
Reschedule Notice
Adequate notice (72 hours notice) is required to move your appointment and keep your original deposit.
You may reschedule your tattoo once only before a new deposit is required.
Reschedule Time Limit
We will not indefinitely hold your deposit.
If you do not make a new booking within 7 days of rescheduling, we will assume you no longer want your tattoo and the deposit will be forfeited.
No-Show or Multiple Reschedules
If you:
- Do not show up for your appointment
- Cancel repeatedly
- Reschedule multiple appointments
A larger deposit (50% or 100% payment) may be required before booking again.
In rare cases of repeated issues, we may decline future bookings.
Design Agreement
Upon paying a deposit, you (the client) acknowledge that:
- You have clearly communicated your tattoo design idea to your artist.
- You have reviewed or will review the artist’s portfolio.
- You understand the artist will interpret the design concept based on their artistic style.
Creating a tattoo design based on a client’s concept is subjective, and variations may exist between the concept and the finished design.
Design Changes
If the finished design is not to your liking, minor changes will be made.
However, substantial changes or requests for an entirely new drawing or draft will require a new deposit, and the original deposit will be forfeited as payment for the artist’s drawing time.
Touch-Ups & Aftercare
Complimentary touch-ups will be provided if there is an error by the artist.
However, if:
- Aftercare instructions are not followed
- Proper aftercare cream is not used
A minimum fee or more will apply depending on the additional tattooing time required.
Appointment Timing
Artists at Mason’s Ink plan tattoo sessions within a specific time frame, especially for larger tattoos.
If you:
- Request too many breaks
- Arrive late
Full payment for the tattoo is still required. Additional time needed to finish the tattoo may incur extra charges.
Final Policy Statement
Please consider this policy carefully when booking your appointment.
This policy has been adopted by each independent artist operating from the Mason's Ink studio.
How we plan your tattoo
Step 1: Send your idea
Send a reference photo, a sketch or a description on WhatsApp, Instagram or Facebook. You can do this before you arrive in Bali.
Step 2: We introduce you to artists suited to your style
We look at the style you want and introduce you to artists who do that kind of work every day, not just whoever is free.
Step 3: Agree the design and price
Your artist advises on size and placement so the tattoo suits your body and ages well, then confirms the price. No hidden fees.
Step 4: Book your date
A 30% deposit holds your slot. You can move your appointment once with at least 72 hours notice.
How do I book a tattoo?
Send us a message with the Book button and we will direct you to WhatsApp, Instagram or Facebook. Tell us your idea and we will give honest feedback on your design, introduce you to artists suited to your style, advise on size and placement, and help refine the design so it fits your body and style. Once everything feels right, your artist confirms your booking. A 30% deposit secures your slot.
How do you match me with the right artist?
Send us your idea, size and placement on WhatsApp, or walk in to either studio. We match you with one of our 21 independent artists who works in that style, and you can look at their portfolio before you book. If you already like an artist's work, tell us and we will book you with them.
How much is the deposit, and is it refundable?
Every appointment needs a deposit of 30% of the tattoo price (full-day sessions may be 30% per day). You can pay by bank transfer, or by cash or card in the studio. Deposits are non-refundable and cannot be transferred to another person. You can move your appointment once with at least 72 hours notice and keep your deposit, as long as you rebook within 7 days.
Do you accept walk-in tattoos?
Yes. Mason's Ink Tattoo Studio is open daily from 09:00 to 22:00. Walk-in availability depends on how busy the studio is. If an artist is free, we can tattoo you right away. To avoid waiting, we recommend messaging us or booking in advance.
Is Mason's Ink a good place for a first tattoo if I'm nervous?
Yes. Consultations are free, in the studio or on WhatsApp, so you can talk through your idea, size and placement before you book. Your artist confirms the design and the price with you before starting and can suggest a placement that hurts less. Sterile single-use needles are opened in front of you before every session, and you can ask us anything about hygiene or aftercare.
Do you offer free touch-ups?
Touch-ups are free when the issue comes from an error by the artist. Touch-ups needed because the aftercare wasn't followed may carry a fee. Once your tattoo has healed, check it in daylight and message us on WhatsApp with a photo if any area looks patchy or lighter than the rest.
How do you plan full sleeves, back pieces, or multi-day sessions during a Bali holiday?
For sleeves, back pieces and large chest or leg projects, your artist plans one cohesive design for the entire area before the first session. We book full-day sessions—or back-to-back days for collectors on a short trip—and can also stage a project across multiple Bali trips so each stage looks complete when you fly home. Message us before you book your flights so your artist can reserve the right days early in your stay.
How far is Mason's Ink from Canggu, Ubud, Uluwatu, or Kuta?
Our two studios are in Kerobokan (Jl. Raya Kerobokan No.120) and Seminyak (Jl. Raya Taman No.11), about 800 metres apart. By scooter or Grab/Gojek car, we are 10 to 20 minutes from Canggu, Berawa and Umalas, 15 to 20 minutes from Legian and Kuta, 30 to 35 minutes from Ngurah Rai International Airport (DPS) and Sanur, and 45 to 60 minutes from Ubud or Uluwatu.